Privacy policy.
Introduction
Light Frame SA ('Light Frame'), founded in March 2025, specializes in designing, developing, managing, and distributing advanced technological solutions and software tailored for the financial services industry.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Light Frame’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
For the purposes of this statement, a “Customer” refers to any entity that has engaged Light Frame for the provision of technology and/or related services.
Data Protection Officer
Light Frame is headquartered in Lausanne, Switzerland. Light Frame has appointed an internal data protection officer for you to contact if you have any questions or concerns about Light Frame’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Light Frame’s data protection officer. Light Frame’s data protection officer’s name and contact information are as follows:
Gregory Bataille
Light Frame SA
Rue Mauborget, 1
1003 Lausanne, Switzerland
privacy@lightframe.tech
How we collect and use (process) your personal information
Light Frame collects personal information about its public website visitors and customers, only if they choose to submit a form with their information. With a few exceptions, this information is generally limited to:
name
email
Any details entered in the free form field of the contact form
We use this information to provide prospects with further information to our products.
For the purpose of conducting business with its customers, Light Frame collects personal information as necessary to carry out contractual obligations:
Full name
KYC information
Tax related information
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Light Frame receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn).
Use of the Light Frame websites
As is true of most other websites, Light Frame’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Light Frame’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Light Frame has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Light Frame with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
Cookies and tracking technologies
For our public website, Light Frame makes available a cookie notice that describes the cookies and tracking technologies used on Light Frame website and provides information on how users can accept or reject them. To view the notice, please visit: https://www.lightframe.tech/
Light Frame does not use cookies or tracking technologies within the web application of the product intended for customers.
Sharing information with third parties
For our public website, the personal information Light Frame collects from you is stored in one or more databases hosted by third parties located in the United States.
For our product website, personal information Light Frame collects is stored in one or more database hosted by our cloud provider in Switzerland or optionally in Germany.
These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Light Frame engages third parties to send information to you, including information about our products, services, and events.
We do not otherwise reveal your personal data to non-Light Frame persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Light Frame-hosted and Light Frame co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.
The Light Frame public website may connect with third party services. If you choose to share information from the Light Frame website through any such services, you should review the privacy policy of that service. If you are a member of a third-party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Data Subject rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision-making including profiling
This Privacy Notice is intended to provide you with information about what personal data Light Frame collects about you and how it is used.
If you wish to confirm that Light Frame is processing your personal data, or to have access to the personal data Light Frame may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Light Frame might have received the data from Light Frame; what the source of the information was (if you didn’t provide it directly to Light Frame); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Light Frame if it is inaccurate. You may request that Light Frame erase that data or cease processing it, subject to certain exceptions. You may also request that Light Frame cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Light Frame processes your personal data. When technically feasible, Light Frame will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Light Frame will provide you with a date when the information will be provided. If for some reason access is denied, Light Frame will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at privacy@lightframe.tech. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Data storage and retention
For our public website, personal data is stored on our website hosting provider’s servers, in the United States of America.
For our product website, destined to our customers, personal data is stored by Light Frame on the cloud provider it engages, hosted in Switzerland.
Light Frame retains service data for the duration of the customer’s business relationship with the Light Frame and for a period of time thereafter, to analyze the data for Light Frame’s own operations, and for historical and archiving purposes associated with Light Frame’s services. Light Frame retains prospect data until such time as it no longer has business value and is purged from Light Frame systems. All personal data that Light Frame controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@lightframe.tech.
Children’s data
We do not knowingly attempt to solicit or receive information from children.
Questions, concerns or complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us in writing at:
Light Frame SA
Rue Mauborget, 1
1003 Lausanne
Switzerland
privacy@lightframe.tech
